Privacy Policy & Data Protection
This website generates and stores log files on our server, uses cookies, Google Analytics, Google Tag Manager, Google Fonts, Google reCAPTCHA, Google AI Studio, Font Awesome, Paypal, Stripe, Freshdesk, the OpenAI Platform from OpenAI, and Hotjar, and forwards data to DHL and GLS.
By using this website, you agree that this website sets cookies on your browser, stores and evaluates your use of this website to improve the products and services offered here, and transmits this data to our service providers (specifically Google Analytics, Google Tag Manager, Google reCAPTCHA, Google AI Studio, Paypal, Stripe, Freshdesk, and Hotjar). Furthermore, you agree that your email inquiries will be processed via the Freshdesk service. With Google Analytics, your use of this website is aggregated into general statistics and evaluated. Via Google Tag Manager, predefined actions are triggered, saved, and made available to other systems we use (e.g., Google Analytics) as soon as you visit selected target addresses on this website. Google reCAPTCHA is used to determine whether you are a natural person or a bot that mechanically and automatically interacts with this website, based on your browsing behavior and the information that you or your browser send to us. Based on this, decisions regarding your use of this website are made automatically. We use Google AI Studio and the associated Google services for the manual and automated processing and answering of your inquiries, as well as for providing requested information. For this purpose, a part of your inquiry (often without your personal data such as name or email address) is transmitted to Google to generate an individual response for you. We use Paypal and Stripe to receive payments from you or to send payments to you. Hotjar is used to record your behavior on our site; this includes, for example, recording the IP address of your device (which is captured and stored only in an anonymized form during your use), screen size, device type (Unique Device Identifiers), information about the browser used, location (country only), or the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. We use the OpenAI Platform and the associated OpenAI services for the manual and automated processing and answering of your inquiries, as well as for providing requested information. For this purpose, a part of your inquiry (often without your personal data such as name or email address) is transmitted to OpenAI to generate an individual response for you. We forward to DHL and GLS all of your data that is necessary for processing the shipment to you. Google Analytics, Google Tag Manager, and Google reCAPTCHA are services provided by Google. You can find further information about these Google services and the corresponding privacy policy here. You can find PayPal's privacy policy here, and Stripe's privacy policy here. The corresponding statement from Freshdesk can be found here. Hotjar's privacy policy is available here. Font Awesome's statement can be found here, and OpenAI's privacy policy is available here. The privacy policy of DHL is available here, and that of GLS can be found here.
If you do not agree to this, do not use this website and do not send us any emails. Instead, please submit your order to us via fax, telephone, or letter. Please note: We offer some products and services only online and in cooperation with third parties, which means that for selected products and services, we depend on you providing your data via this website and other services.
By using this website, you also agree that Rotfuß GmbH processes, stores, and evaluates the customer data received in connection with the business relationship with you in accordance with the Federal Data Protection Act.
Your personal data is used to process your inquiries, orders, the provision of services and information, potential follow-up questions, and possible complaint processing.
Rotfuß GmbH does not pass on personal customer data to third parties. Exceptions to this are the service providers mentioned above and other service partners who require the transmission of data for service provision, order processing, or payment processing. In these cases, however, the scope of the transmitted data is limited to the necessary minimum.
You have the right to request information about, correct, block, and delete your data stored by Rotfuß GmbH at any time.